Customer Feedback

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Customer Feedback

"Mates Rates Ltd installed new double glazing in to my property, & they did a great job. James came round did a free no obligation survey, nice & quick, showed me the range of windows. & two weeks later installation was done in a space of two days. Nice tidy job, left no mess, windows are of good quality and a very reasonable price. Would recommend these guys done a great job.. Thanks very Much."
“I am so glad I discovered Mates Rates Ltd. They replaced three of my windows for the best price I could find, in fact they were half the price of the national companies! James got the job done as quickly as possible, cleaned up after himself and had great customer service skills.”
“I’m really pleased with my new windows and doors. Exactly what I wanted, good quality product and at a very good price. The work was carried out with a minimum of disruption and the workmen were very helpful and tidy. Would be happy to recommend this company.”
"I had phoned a few painters to do a small job for me but they all said they were to busy or they did not phone back. I came across a leaflet from matesrates, I liked that they did a six month guarantee and a discount for pensioners. James came to give me a quote for the work, I accepted and from the start to the end all went well. They did a good job and cleaned up afterwards. I will tell my friends about Mates Rates."
Mrs Macrea
"Great job We were very happy with the workmanship of Mates Rates for a number of small jobs including making a garden gate, repairing tiling on front step fixing an internal door and boxing in pipes in the kitchen. Prompt service tidy work and good value."
“Just used your services excellent result, James did a great job well pleased. Very professional and job well within quoted price and O A P discount is good, very pleased with work and the tradesmen very helpful.”
"Please pass on my thanks to James (especially) and to Josh and the other 2 joiners for all their superb work, their efficiency and their attention to detail. As I said to James yesterday, we will be more than happy to recommend MatesRates to others and we will be sure to get in touch if there are any other joinery/maintenance jobs required either at the flat, or at our own house, in the future! Our son was due back at the flat during the night so we hope he had a great and pleasant surprise when he walked in to see all the jobs done and a completed (almost) new kitchen!!! Once again many thanks to you and James for everything."
"Thanks Scott, and also to James and Nick for jobs carried out for us,promptly and reasonably priced. We are delighted with the work and would highly recommend MatesRates."
"I got the quote for painting my 2 garden fences and garden shed and benches and accepted it. James and a colleague completed the job, including an unforeseen problem they encountered all to my satisfaction. Nice men, really good price and really good price. I will certainly use Mates Rates again."
Private Customer
"Scott thank you. Both guys were fantastic btw I have just come back to see the work done – its looks great"
"I am very happy with James work, please extend my congratulations."
"Hi Scott . Thanks for a well done job ."
"Thanks very much. Really appreciate all your work over the years, it was a great help."
"Thanks again to James for carrying out the repair."
"Many thanks for excellent service I may well be in touch soon."
"Thanks again and we will certainly use your services again."

MARIELA MITKOVA                    Facilities Executive             NTERNATIONAL SOS

HI Scott,

Thank you for arranging the doors.

I just want to let you know that we are leaving the building on 22 August. I will be in touch if any other job is required before that date and want to thank you for your great service provided to us , for your patient and being so kind.

                      Ann Gould

I hope you received payment for the work carried out earlier, really pleased with the job they completed.

Many thanks,